![]() ![]() Now navigate back to this location again and rename Hosts to Hosts_old and drag & Drop the saved file (one you saved on desktop) to this location & try activating the product again.Ĥ) If the above doesn't work, please launch Creative Cloud Desktop Application, sign out & sign in again using the ID that you have purchased the subscription.ĭo let us know if this worked for you or not. If you find any, please delete those entries and save the file on the desktop. I have installed it but it does not bring up the serial number page for me to enter my serial number. Please refer to Creative Cloud applications ask for serial number. If the payment is up to date & CC is active then you should not be asked for serial number. ![]() ![]() Once you are at the above location, please open the Hosts file in Notepad and check for any entry that has Adobe written in it. Photo shop CC 2014 does not need serial number, it is based on Adobe ID. > Windows : C:\Windows\System32\drivers\etc I tried the Adobe CC Cleaner Tool but the Serial Number is still recorded in the Windows registry (I used Recover Keys (demo version) and I saw that the serial number was still. It didnt work I tried the Adobe CC Cleaner Tool but the Serial Number is - 9993952. lets try the following steps and suggest if it did worked for you or not.ġ) Any active Antivirus/firewall? If yes, please disable it and try again.Ģ) Corporate network? If yes, please try and connect to a guest network/mobile hotspot/or a restriction free network and try again.ģ) Check the host file for entries that might be blocking Adobe products to get a successful connection. Solved: Hi, I would like to activate my CS3 Illustrator so I followed the steps. I can confirm that the subscription under your account is activated from our end but there seems to be something either on your machine or network that is stopping the connection to our servers. ![]()
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